Whose information do we collect?
G&T Travel Club collects personal information from a range of individuals in the context of its business activities, including:
- representatives of our suppliers, customers, sponsors and business partners;
- industry association representatives;
- users of the G&T Travel Club website;
What information we collect and why we collect it
G&T Travel Club may collect a range of information in a business context, such as your name, gender, photographic identification, email address, home address and other contact details and financial and payment information.
G&T Travel Club uses information collected from you for business-related purposes, including managing accounts and records, communicating with you and third party contacts, supporting corporate social responsibility activities, legal, regulatory and internal investigations and debt administration.
When you use our website, G&T Travel Club collects certain standard information that is sent by your browser to our website. This includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.
G&T Travel Club uses this information to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. G&T Travel Club also collects certain information to provide users with a personalised experience when visiting our websites. Through the use of a ‘cookie’, G&T Travel Club can record information about your visit to our website including the clickstream to, through and from our site (including date and time), the pages visited, page interaction information and methods used to browse away from the page. This information is used anonymously and in aggregate, and is collected and logged for statistical purposes. Through analysis of these records, G&T Travel Club is able to provide an improved service when users revisit our website.
Providing personal information
At times, G&T Travel Club may ask you to voluntarily supply personal information, such as your name, email address, location, telephone number and preferred means of communication, for purposes such as subscribing to G&T Travel Club news alerts or requesting further information from G&T Travel Club, including through the Contact Us form available on our website.
We will use information to provide you with the information that you request from us.
Disclosure of the information we collect
G&T Travel Club may share your personal information with people within the company who have a “need to know” that information and may disclose your personal information to third parties including the authorities; G&T Travel Club advisors; suppliers of IT services; third parties engaged by G&T Travel Club for the purpose of providing services requested by you; to protect any intellectual property rights in any materials displayed on or otherwise available from G&T Travel Club ‘s website; for the purposes of seeking legal or other professional advice; to respond to a legal request or comply with a legal obligation; and to enforce G&T Travel Club ‘s website Terms and Conditions of Use.
We may disclose your personal information to third parties in the event that we sell, buy or merge any business or assets, including to the prospective seller or buyer of such business or assets.
G&T Travel Club takes all reasonable technical and organisational security measures to protect personal information from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure.
Complaints and Concerns
If you have a concern or complaint about how G&T Travel Club has used your personal information, as a first step, you should raise this in writing with G&T Travel Club, using the contact details available on our website or via the Contact Us form.